Terms of Use

1. Website information

The website provides general information about ClearKnots services. It is not professional legal, financial, accounting, cybersecurity, or employment advice, and it does not create a client relationship by itself.

2. Enquiries and consultations

Submitting a form or booking a consultation does not require ClearKnot to accept a project. We may request additional information, recommend a different starting point, decline work outside our scope, or provide a separate proposal before services begin.

3. Operations Audit

The Operations Audit is priced at custom quote unless a different written amount is agreed.

The audit is invoiced after fit and scope are confirmed.

Work begins after payment and after ClearKnot receives the access, examples, and operational context required for the agreed review.

The maximum turnaround is four days after the required access and context are received, subject to any written exception agreed with the client.

The audit is diagnostic. It does not include tool configuration, workflow changes, data migration, automation deployment, or implementation unless separately agreed.

If the client proceeds with an eligible ClearKnot implementation engagement, the custom quote audit fee is credited toward that project.

4. Implementation services

Implementation work is separately scoped and priced. The applicable proposal or statement of work will define deliverables, exclusions, responsibilities, access, timeline, fees, acceptance, changes, support, and intellectual-property terms.

5. Client responsibilities

You agree to provide accurate information, timely decisions, appropriate access, authorized materials, and a suitable decision owner. You are responsible for backing up data where appropriate, reviewing proposed changes, participating in testing, and ensuring that your use of any system complies with applicable laws and contractual obligations.

6. Third-party platforms

ClearKnot services may involve third-party software, hosting, communication, automation, payment, or integration providers. Their availability, pricing, limits, security, and terms are controlled by those providers. ClearKnot does not guarantee uninterrupted third-party services or features outside its control.

7. Intellectual property

The website, ClearKnot name, logo, original copy, graphics, methods, and materials are protected by applicable intellectual-property laws. You may not copy, republish, resell, or create derivative commercial use from website materials without written permission. Ownership and license terms for client deliverables will be stated in the applicable service agreement.

8. Acceptable use

You may not misuse the website, attempt unauthorized access, interfere with operation, introduce malicious code, scrape content unlawfully, impersonate another person, submit confidential information without authority, or use the website in violation of law.

9. No guaranteed business outcome

ClearKnot provides professional services intended to improve operational clarity and system execution. Results depend on scope, inputs, decisions, adoption, data quality, third-party platforms, and the client’s ongoing operation. No revenue, savings, performance, ranking, or business result is guaranteed unless expressly stated in a signed agreement.

10. Limitation of liability

Under process: governing law, venue, and dispute process after legal review.

11. Governing law and disputes

Under process: governing law, venue, and dispute process after legal review.

12. Changes to these Terms

We may update these Terms when the website, services, or legal requirements change. The effective date at the top will show the latest revision. Material changes affecting an active paid engagement will be handled under the applicable service agreement.

13. Contact

ClearKnots

legal@clearknots.com

Lahore, Pakistan