Business Systems and Operations Audit
See where your operations are breaking — and what to fix first.
The Audit examines workflows, tools, ownership, handoffs, reporting, and automation, then turns the findings into a prioritized Now / Next / Later roadmap.
Credited toward an eligible ClearKnot implementation.
- 30–45 minute discovery call
- Access review of your tools and workflows
- Eight-pillar operating assessment
- Prioritized Now / Next / Later roadmap
What the audit does not include
The audit is diagnostic. It does not include tool configuration, workflow changes, data migration, automation deployment, or implementation unless separately agreed.
Is it for you?
An audit is useful when the symptoms cross more than one workflow.
Pick the ones that sound familiar — they carry into the form so the discovery call starts with your context.
Best fit
- Several teams or tools are involved
- You need an order of work before spending on a build
- A decision owner can join the discovery call
Not the right start
- You already know exactly what to build — go to Implementation
- You need a tool fixed today, not a review
Scope
We review the operating system, not just the software.
Eight pillars, scored against how work actually moves through your business.
The output
Current-state assessment → prioritized roadmap
Every pillar is scored, then findings are ranked by impact and effort.
01
Workflow
How work moves stage to stage02
Ownership
Who decides and who follows up03
Handoffs
Where context is lost04
Tools
What each tool is for05
Data
One source of truth, or several06
Automation
What runs, and what breaks07
Visibility
Status without asking08
Governance
Rules, exceptions, changeProcess and deliverable
You leave with findings, priorities, and the next best order of work.
Use the roadmap whether or not we implement it. Delivered within four business days after discovery and required access are complete.
Step 1
Discovery
A 30–45 minute call on goals, symptoms and constraints.
You bring: context, decision ownerStep 2
Access review
We review the tools and workflows involved.
You bring: view accessStep 3
Analysis
Eight pillars scored; root causes separated from symptoms.
ClearKnotStep 4
Roadmap
Findings walkthrough and Now / Next / Later plan.
You keep the roadmapQuestions
Before you book the audit.
What kinds of businesses is the audit for?
The audit is designed for growing service businesses where sales, onboarding, delivery, operations, or reporting involve several people, tools, and handoffs.
Which tools can you review?
We review the tools already involved in the workflow. That may include a CRM, project-management platform, shared documents, communication tools, forms, spreadsheets, automation platforms, and reporting systems. The audit remains process-led rather than tied to a particular software brand.
What is included in the $297 fee?
The fixed fee covers the agreed operational review, prioritized findings, a Now / Next / Later roadmap, and a walkthrough of the recommendations.
How quickly will I receive the findings?
The maximum turnaround is four days after the invoice is paid and the required access and operational context have been received.
Is the audit fee credited toward implementation?
Yes. If the recommended work moves into an eligible ClearKnot implementation engagement, the $297 audit fee is credited toward that project.
Will you change anything during the audit?
No. The audit is diagnostic. We will not reconfigure tools, change workflows, or activate automations unless those actions are included in a separately approved implementation scope.
What is the refund policy?
Payments are tied to project stages and are generally non-refundable once the corresponding work has started or been completed. Clients who pay the full project value upfront may qualify for a refund of up to 50% when the project has not progressed beyond 50% of the agreed scope. Read the full Refund Policy →
Request your audit
Request your Operations Audit.
A short form. We use it to prepare the discovery call.
Business Systems and Operations Audit
$297 fixedCredited toward an eligible implementation. Not a free consultation.
What happens next- 1We review the context you shared
- 230–45 minute discovery call
- 3Access review and analysis
- 4Now / Next / Later roadmap within four business days
